Contact
Contact CasinoNook
One address handles everything: webmaster@casinonook.com. We read every message. We don't have a contact form, phone line or live chat.
Media, articles, and links
Media, guest articles, backlink and partnership enquiries go to webmaster@casinonook.com. To help us reply usefully, please include:
- Media: your outlet, your deadline and the topic. We can talk about online casinos for Canadian players.
- Guest articles: a short outline and two or three samples. We accept original pieces on safer gambling, payments or Canadian regulation. We don't accept articles that promote brands we don't list.
- Links: the page you'd like to link to or from, and why it helps readers. We don't sell followed links.
- Partnerships: the brand or programme, and where it's licensed. We only list licensed brands that accept Canadian players.
Corrections
Spotted something out of date? Email us the page address and the detail. If it has changed, we'll correct it and update the date.
Problems with a casino account
We can't access or influence casino accounts. If you have a problem with a casino:
- Contact the casino's own support first, and keep a written record.
- If that fails, use the dispute route in its terms. For the Casino Rewards sites that's eCOGRA, with complaints to the Kahnawake Gaming Commission also possible. For the ProgressPlay brands, check the complaints section of their terms.
- If gambling itself is the problem, see our help lines by province.